Network Monitoring and Reporting
We pride ourselves on making sure our service is as quick and effective as possible. That's why we use the industry leader in 24x7 x 365 monitoring and alerting. We are able to detect and report potential issues before they arise and act on them before it impacts your business.
Security Monitoring and Reporting
Baseline scanning across your network to detect security holes and vulnerabilities combined with antivirus and backup monitoring ensures that your investment and reputation are protected and compliant to many industry standards including Sarbanes Oxley, HIPPA.
Forget looking after and managing your Microsoft and other vendor updates, we can take care of the whole process. Our tools allow us to monitor potential security updates for your operating system and apply necessary updates as and when required. Patch updates are a vital process of keeping your infrastructure secure.
Accurate, up-to-date, effortless asset, warranty and end of life tracking for insurance or taxation purposes to ensure software on your network is authorised, supported and running on optimised hardware.
Quarterly Service Review and Annual Health Check
We provide a quarterly service review and annual Health Check which allows you to identify and plan for certain upgrades based on how critical they are to your organisation and available budget. Our regular reviews will help understand where, when and how to best invest your IT budget and control costs. The review will cover all elements of the service we provide, including an overview of your environment status and digging into the detail of the monitoring reports, website report, patch status, server health, asset status etc. During the review, we will also set objectives for the next period and agree how to optimise your current IT investments and ways in which you can reduce costs.
Enjoy complete peace of mind with our industry-leading Service Level Agreements, covering system availability and time-to action support.
Our helpdesk support service is designed to provide your business with a point of contact for all IT related issues. We provide fast remote and onsite support when you need it most. Our aim is to always keep your business operational.